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I confirmed model number before they sent it, and it was still wrong.
They sent me the wrong case for my new iPad then it took them 5 weeks to claim they sent me the correct case. I still have not received the case or any tracking information. Since so much time went by without hearing from them, I purchased a case elsewhere. I requested a refund and they are refusing to refund me. I just want my money back for a case I do not need!! They are not taking responsibility for their mistake and it’s insane. Use caution purchasing from this company!!!
Looks nice and fits well.
I still have not received my iPad cover and have asked for a refund since no one got back to me about it after I was told an estimated time of dispatch on the shop ap Where I was liaising with your teams
So nice to be able to buy a cover for my iPad that’s designed and made in Australia. Very happy with the quality and style. Highly recommend this product!
SHIPPING
ENJOY FREE SHIPPING ON ALL ORDERS OVER $55.
(subtotal, excluding shipping costs)
Standard shipping for orders under $55 is $9.95. Express shipping is $14.95. Orders containing monogrammed products will require up to 4 business days to be dispatched.Most express orders are dispatched within 2 business days. Please allow up to 4 business days for express delivery, depending upon the time of purchase and your delivery address.
Please note: All Australian orders are dispatched from Sydney, Australia. During sale and holiday periods, delivery may take longer than the estimated timeframes above. Orders containing monogrammed products will require up to 4 business days to be dispatched. If you live in WA, NT, certain areas of QLD or remote rural areas, you may need to allow a few extra days for postage.
RETURN
Items can be returned to us with the following details:
- Item is returned within 30 days of purchase.
- The original receipt or proof of purchase is provided.
- The returned item is unused with original packaging.
- The returned item is not monogrammed or personalized.
- Items can be returned for a refund, exchange or gift card.
Monogrammed or Personalized Item
The beauty of the monogramming is that once an item is personalised it is created and marked especially for you! Unfortunately, this means that we are unable to accept exchanges or refunds if you change your mind about your purchase.